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support.apple.com

Apple · tier critical (support / help) · 4.0% of the company's traffic weight · CrUX top 5,000 · scan of 2026-10-17

Self-hosted + Packet Clearing HouseDNS (zone apple.com)
AkamaiCDN & security
Akamai (AS20940)23.44.175.0/24

DNS records

Statuslive
CNAME chainprod-support.apple-support.akadns.net → support-lb.apple-support.akadns.net → support.apple.com.edgesuite.net → a527.dscg4.akamai.net
A23.44.175.13 23.44.175.8 23.44.175.15
AAAA2600:1409:3c00:b::172c:af08 2600:1409:3c00:b::172c:af0d 2600:1409:3c00:b::172c:af0f
Zoneapple.com
Zone NSa.ns.apple.com b.ns.apple.com c.ns.apple.com d.ns.apple.com
Origin ASNAS20940 Akamai (AS20940)
BGP prefix23.44.175.0/24

HTTP

GET / status200
/cdn-cgi/tracenot probed
cf-raya4c030c3ec7f065f-SEA
servercloudflare

Why we classified it this way

DNS

  • Self-hosted Self-hosted · NS a.ns.apple.com → 17.253.200.1 AS714 APPLE-ENGINEERING - Apple Inc., US (company network), b.ns.apple.com → 17.253.207.1 AS714 APPLE-ENGINEERING - Apple Inc., US (company network) (confidence 90%)
  • Packet Clearing House Packet Clearing House · NS c.ns.apple.com → 204.19.119.1 AS42 WOODYNET-1 - WoodyNet, Inc., US, d.ns.apple.com → 204.26.57.1 AS42 WOODYNET-1 - WoodyNet, Inc., US (confidence 90%)

CDN & security

  • Akamai Akamai (edgesuite) · CNAME support.apple.com.edgesuite.net; A 23.44.175.13 in 23.44.175.0/24 originated by AS20940 (confidence 98%)

History

ScanStatusDNSCDN & securityCNAME / AASN
2026-10-17liveSelf-hosted Packet Clearing HouseAkamaiprod-support.apple-support.akadns.net > support-lb.apple-support.akadns.net > support.apple.com.edgesuite.net > a527.dscg4.akamai.netAS20940
2026-10-17liveSelf-hostedAkamaiprod-support.apple-support.akadns.net > support-lb.apple-support.akadns.net > support.apple.com.edgesuite.net > a527.dscg4.akamai.netAS20940