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help.webex.com
Cisco · tier critical (support / help) · 0.7% of the company's traffic weight · CrUX top 500,000 · scan of 2026-10-17
Self-hostedDNS (zone webex.com)
AWSEdge
AWS (AS16509)170.72.245.0/24
DNS records
| Status | live |
|---|---|
| CNAME chain | help-client-ui-a.wbx2.com → prod-achm-general1.wbx2.com → wxt-general-ingressgateway.wxtgen-prod-achm-general1.d70.prod.infra.webex.com |
| A | 170.72.245.245 170.72.245.31 170.72.245.187 |
| AAAA | — |
| Zone | webex.com |
| Zone NS | ns2.as13445.net ns1.as13445.net |
| Origin ASN | AS16509 AWS (AS16509) |
| BGP prefix | 170.72.245.0/24 |
HTTP
| GET / status | 200 |
|---|---|
| /cdn-cgi/trace | not probed |
| cf-ray | a4c031ecb8fc065f-SEA |
| server | cloudflare |
| x-powered-by | Next.js |
Why we classified it this way
DNS
- Self-hosted Self-hosted · NS ns1.as13445.net (by name only; address not yet checked), ns2.as13445.net (by name only; address not yet checked) (confidence 50%)
Edge
- AWS Direct (AWS) · A 170.72.245.245 in 170.72.245.0/24 originated by AS16509 (confidence 80%)
History
| Scan | Status | DNS | Edge | CNAME / A | ASN |
|---|---|---|---|---|---|
| 2026-10-17 | live | Self-hosted | AWS | help-client-ui-a.wbx2.com > prod-achm-general1.wbx2.com > wxt-general-ingressgateway.wxtgen-prod-achm-general1.d70.prod.infra.webex.com | AS16509 |
| 2026-10-17 | live | Self-hosted | AWS | help-client-ui-a.wbx2.com > prod-achm-general1.wbx2.com > wxt-general-ingressgateway.wxtgen-prod-achm-general1.d70.prod.infra.webex.com | AS16509 |