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blog.freshdesk.com

Freshworks · tier critical (marketing / brand) · 0.6% of the company's traffic weight · scan of 2026-10-17

AWS Route 53DNS (zone freshdesk.com)
AWSCDN & security
AWS (AS16509)18.65.238.0/24

DNS records

Statuslive
CNAME chain—
A18.65.238.70 18.65.238.38 18.65.238.124 18.65.238.57
AAAA—
Zonefreshdesk.com
Zone NSns-1270.awsdns-30.org ns-1955.awsdns-52.co.uk ns-350.awsdns-43.com ns-514.awsdns-00.net
Origin ASNAS16509 AWS (AS16509)
BGP prefix18.65.238.0/24

HTTP

GET / status502
/cdn-cgi/tracenot probed
cf-raya4c1a587ece5fa59-SEA
servercloudflare

Why we classified it this way

DNS

  • AWS Route 53 AWS Route 53 · NS ns-1270.awsdns-30.org, ns-1955.awsdns-52.co.uk, ns-350.awsdns-43.com, ns-514.awsdns-00.net (confidence 95%)

CDN & security

  • AWS AWS CloudFront (IP range) · A 18.65.238.70 in published aws_cloudfront ranges (confidence 90%)

History

ScanStatusDNSCDN & securityCNAME / AASN
2026-10-17liveAWS Route 53AWS18.65.238.70 18.65.238.38 18.65.238.124 18.65.238.57AS16509