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support.freshworks.com

Freshworks · tier critical (support / help) · 2.0% of the company's traffic weight · scan of 2026-10-17

AWS Route 53DNS (zone freshworks.com)
CloudflareCDN & security
Cloudflare (AS13335)162.159.128.0/19

DNS records

Statuslive
CNAME chainelb58.freshdesk.com
A162.159.140.147 172.66.0.145
AAAA—
Zonefreshworks.com
Zone NSns-1058.awsdns-04.org ns-1937.awsdns-50.co.uk ns-360.awsdns-45.com ns-564.awsdns-06.net
Origin ASNAS13335 Cloudflare (AS13335)
BGP prefix162.159.128.0/19

HTTP

GET / status302
/cdn-cgi/tracecloudflare (colo SEA)
cf-raya4c1a57b3aa5fa59-SEA
locationhttps://support.freshworks.com/support/home
servercloudflare
set-cookie(names)_x_w, __cf_bm

Why we classified it this way

DNS

  • AWS Route 53 AWS Route 53 · NS ns-1058.awsdns-04.org, ns-1937.awsdns-50.co.uk, ns-360.awsdns-45.com, ns-564.awsdns-06.net (confidence 95%)

CDN & security

  • Cloudflare Cloudflare (IP range) · A 162.159.140.147 in published cloudflare ranges; /cdn-cgi/trace valid (colo=SEA) (confidence 99%)

Behind the edge / sub-signals

  • Cloudflare Cloudflare Bot Management · cookie __cf_bm (confidence 90%)

History

ScanStatusDNSCDN & securityCNAME / AASN
2026-10-17liveAWS Route 53Cloudflareelb58.freshdesk.comAS13335