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support.twilio.com

Twilio · tier critical (support / help) · 1.3% of the company's traffic weight · scan of 2026-10-17

AWS Route 53DNS (zone twilio.com)
CloudflareCDN & security via Zendesk
Cloudflare (AS209242)216.198.53.0/24

DNS records

Statuslive
CNAME chaintwilio.zendesk.com
A216.198.53.11 216.198.54.11
AAAA—
Zonetwilio.com
Zone NSns-1188.awsdns-20.org ns-1678.awsdns-17.co.uk ns-85.awsdns-10.com ns-960.awsdns-56.net
Origin ASNAS209242 Cloudflare (AS209242)
BGP prefix216.198.53.0/24

HTTP

GET / status302
/cdn-cgi/traceno (404)
cf-raya4c1a3342b46fa59-SEA
locationhttps://support.twilio.com/hc
servercloudflare
viazorg
set-cookie(names)_help_center_session, __cf_bm, _cfuvid

Why we classified it this way

DNS

  • AWS Route 53 AWS Route 53 · NS ns-1188.awsdns-20.org, ns-1678.awsdns-17.co.uk, ns-85.awsdns-10.com, ns-960.awsdns-56.net (confidence 95%)

CDN & security

  • Cloudflare Cloudflare (AS209242) · A 216.198.53.11 in 216.198.53.0/24 originated by AS209242 (confidence 80%)

Behind the edge / sub-signals

  • Cloudflare Cloudflare Bot Management · cookie __cf_bm (confidence 90%)

History

ScanStatusDNSCDN & securityCNAME / AASN
2026-10-17liveAWS Route 53Cloudflaretwilio.zendesk.comAS209242